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Privacy Policy

Last updated: February 2026.

1. Data Controller

The data controller is:
Freya Clay, craft for jewellery production, trade and services
owner: Dajana Vukmanić
Joze Kljakovića 9d, 43000 Bjelovar, Croatia
Email: info@freyaclay.hr

2. Data We Collect

We only collect data you voluntarily provide through the contact form on this website:

  • Full name
  • Email address
  • Phone number (optional)
  • Content of your message

We do not automatically collect any data other than standard technical data that every web server logs (IP address, browser type) solely for security and service stability purposes.

3. Purpose and Legal Basis

We use your data solely to respond to your inquiry or request. The legal basis for processing is your consent (Art. 6(1)(a) GDPR), which you provide by submitting the contact form.

We do not use your data for marketing purposes, do not share it with third parties, and do not use it for any purpose other than responding to your inquiry.

4. Data Retention

We retain your data only for as long as necessary to respond to your inquiry. Email correspondence is stored on a secure mail server and deleted upon completion of communication or upon your request.

5. Your Rights

Under GDPR, you have the right to:

  • Access — view the data we hold about you
  • Rectification — correct inaccurate data
  • Erasure — have your data deleted ("right to be forgotten")
  • Objection — object to the processing of your data
  • Portability — receive a copy of your data

To exercise any of these rights, contact us at info@freyaclay.hr.

6. Cookies

This website does not use tracking cookies or third-party analytics tools (such as Google Analytics). Only technically necessary cookies are used for the website to function properly.

7. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. Communication with the website is protected by SSL/TLS encryption.

8. Complaints

If you believe your personal data is being processed in a manner inconsistent with applicable regulations, you have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) at azop.hr.

9. Changes to This Policy

We reserve the right to amend this privacy policy. Any changes will be posted on this page with an updated date.